IF YOU HAVE A TOLL VIOLATION TO REPORT OR A QUESTION WE HAVEN’T ANSWERED BELOW, CALL (609) 965-6640

FAQs FOR CASH TOLL PAYMENTS

What if I miss paying a toll?

You must pay a missed toll within 48 hours in order to avoid a violation.  You can make the payment at any manned tollbooth or at the Farley Administration building.  Toll collectors are available 24 hours a day, 7 days a week, at specified lanes of the Expressway’s Pleasantville Plaza, mile post 4.3 and Egg Harbor Toll Plaza milepost 17.  You may also pay at the Authority’s Administration Building located at the Farley Service Plaza located at mile marker 21.3, between the hours of 8:00 a.m. and 5:00 p.m.  You will be issued a receipt when paying in person.   Please save your receipt as proof of payment in the event you receive a violation notice. 

The South Jersey Transportation Authority will also accept payment by mail; however we will be unable to issue a receipt.  Our address: South Jersey Transportation Authority, PO Box 351, Hammonton, NJ 08037.  Please be sure to pay by check or money order (so that you have a receipt) and include your license plate number, the date and location of the missed toll in the memo section of your check.  Please be advised that if you are driving a rental car, you are responsible for the missed toll.  If a violation is issued it will go directly to the rental agency and they will bill you in turn; therefore, it may be wise for you to contact the agency and inform them of the incident or provide a copy of the receipt when you return the vehicle.

I went through the Express E-ZPass and do not have E-ZPass, what do I do?

When you go through the Express E-ZPass and are not an account holder a violation is automatically generated. You will need to follow the same procedure as above - or get in touch with the E-ZPass Customer Service Center at 1-888-288-6865 or by e-mail:

Will I get a violation if I send in my payment or pay the toll at a manned booth?

Yes. If you paid at a manned booth and receive a receipt, send a copy of the receipt and fill out section B.  If you did not receive a receipt, but mailed a check for the toll, attach a copy (front and back) of your canceled check and fill out section B.

How long will it be before I get a violation?

It may be a few weeks before you receive anything. 

 Can I pay the toll with my credit card?

A toll cannot be paid by credit card.  A missed toll should be paid by check or money order if you are mailing in your payment.  If you pay at a manned toll booth, it must be with cash.  On the check include your license plate number, the date and approximate time of the violation, and the exit number/location.  The check should be made payable to South Jersey Transportation Authority (SJTA). The address to mail the check: P.O. Box 351, Hammonton, NJ 08037.

I missed the toll over 48 hours ago. What should I do?

A missed toll should be paid within 48 hours.  If you’re unable to pay the toll within 48 hours, due to living out of town, etc., please mail in your payment as soon as possible. When you receive a violation, please fill out section B explaining the reason for the missed toll and note that you paid the violation and attach a copy of the canceled check or money order.  Without a receipt we can not guarantee a violation will be waived. If you demonstrate a good-faith effort to satisfy the toll payment, the violations processing center will take that into consideration; however, SJTA can not guarantee that it will be accepted. 

I think my money went in, but I’m not sure.

You need to come to a complete stop to pay the tolls.  If you know that a certain amount of money went into the basket, then send in a check for the remaining amount.

I missed a toll on the Garden State Parkway, what should I do?

If a toll is missed on the Garden State Parkway, the number to call for assistance is 1-732-442-8600.

I did not get the right amount of change back from a toll collector.

If it happened at the Pleasantville toll, call 609-641-5891.

If it happened at the Egg Harbor toll, call 609-965-0072.

If I still have a question.

Call 965-6640 to report a violation or to ask about procedures.

IF YOU HAVE AN E-ZPASS ACCOUNT

I went through the toll and it did not read my E-ZPass, what do I do?

If this continues to happen and your tag is over 3 years old, contact E-ZPass at 1 (800) AUTO-TOLL and request a new tag.  If your tag is less than 3 years old, you do not need to do anything.  After the picture is taken of your vehicle, E-ZPass matches the tag up to E-ZPass account holders to make sure violations are not sent to account holders.  When they see that you are an account holder the violation will be pulled.  If by some slim chance this safeguard fails and you do receive a violation, please fill out section C and return to the violations processing center and they will debit the discounted toll only.

How long will it be before I get a violation?